StubHub is an online ticket marketplace where users can buy and sell tickets for live events, including sports, concerts, and theater. The platform connects ticket buyers with resellers and offers access to a wide range of events across the United States and internationally.
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StubHub is a digital platform that facilitates the resale and purchase of tickets for various live entertainment events. Originally focused on sports and concert tickets, it now includes listings for theater performances, comedy shows, and other cultural experiences. Operating as an intermediary, StubHub allows users to browse, list, and purchase tickets with a structured system that supports secure transactions.
StubHub enables individuals and professional sellers to list tickets for sale, which are then made available to potential buyers. Users can search for tickets by event name, venue, location, or category. Ticket prices are determined by the sellers and may vary based on demand, availability, and proximity to the event date. Once purchased, tickets are delivered electronically or through alternative methods depending on the event.
The platform offers access to a broad selection of events, including:
Creating an account on StubHub allows users to manage ticket listings, track purchases, and access electronic tickets. Buyers can view seating charts and filter options by price, section, or delivery method. Sellers benefit from an interface that supports pricing recommendations and inventory control.
Purchases on StubHub can be made using major credit cards and accepted payment systems. The platform includes service fees that are applied to the total cost at checkout. Sellers are also subject to fees, which are deducted from the sale amount once the ticket is sold and delivered.
StubHub provides multiple delivery options, including instant download, mobile ticket transfer, and physical shipment when necessary. A FanProtect Guarantee is applied to all transactions, which ensures that buyers receive valid tickets in time for the event and offers alternatives in case of cancellations or issues.
Support is available through various channels, including the help center and contact forms. Users can find answers to common questions related to ticket delivery, order status, cancellations, and account management.
StubHub occasionally offers the option to apply discount codes at checkout. These codes can provide savings on service fees or the total order amount. Users can enter a valid coupon code in the designated field during the final step of the purchase process. Availability and eligibility may vary by event or ticket type.
The StubHub mobile app provides a streamlined experience for browsing, buying, and selling tickets. Features include mobile ticket access, push notifications for events, and secure account login.
StubHub maintains policies designed to protect both buyers and sellers. These include clear refund and cancellation guidelines, seller obligations for accurate ticket listings, and buyer support for delivery assurance. The platform operates in compliance with relevant resale regulations and industry standards.
StubHub continues to serve as a major platform for secondary ticket sales, offering flexible options for users looking to attend live events or list tickets for resale.